Hiring Guides by Role
Role-specific guidance on what to look for and which assessments to use when hiring for 21 common positions — from sales and support to finance, marketing, and technology.
All hiring guides
- Sales Representative — Prospecting, pitching, and closing deals.
- Sales Manager — Leading and coaching a sales team to quota.
- Business Development Representative — Outbound prospecting and early-stage pipeline building.
- Account Manager — Growing and retaining existing client relationships.
- Customer Service Representative — Front-line support and issue resolution.
- Call Center Agent — High-volume phone-based customer support.
- Customer Success Manager — Driving retention and value realization post-sale.
- Administrative Assistant — Scheduling, documentation, and office coordination.
- Executive Assistant — High-trust support for senior leadership.
- Recruiter — Sourcing, screening, and moving candidates through the pipeline.
- HR Manager — Overseeing HR policy, process, and people operations.
- Team Leader — First-line leadership of a small team.
- Operations Manager — Running day-to-day operational processes and efficiency.
- Project Manager — Planning and delivering projects on time and scope.
- Accountant — Financial record-keeping and reporting accuracy.
- Bookkeeper — Day-to-day transaction recording and reconciliation.
- Financial Analyst — Analyzing financial data to guide business decisions.
- Marketing Specialist — Executing campaigns across digital channels.
- Software Developer — Building and maintaining software applications.
- Data Analyst — Turning raw data into actionable business insight.
- IT Support Specialist — Troubleshooting technical issues for end users.
Start assessing candidates for any role
Pick your role, follow the recommended assessment combination, and give candidates a fair, consistent way to show their skills before the interview.